Frequently Asked Questions

At Kirribilli Doctors, we warmly welcome new patients. Whether you're visiting for the first time or transitioning your care, our team is here to support you every step of the way. Registration is simple—just create a new patient profile online or contact our friendly reception staff for assistance.

We welcome people living all over Sydney. The areas that we generally serve around us are;

• Sydney

• Kirribilli

• Mosman

• Cremorne

• Neutral Bay

• St Leonards

• North Sydney

• Milsons Point

• Clifton Gardens

In most cases, we recommend reviewing your results during a face-to-face consultation. This ensures we can explore any concerns in depth and coordinate further care if needed. At times, simple results may also be provided by phone.

We all believe that preventitative care is important. From time to time, you may receive a call or text message with a reminder offering you preventative health services appropriate to your care. If you prefer not to receive these reminders, please let us know. For results, we will attempt to reach you by text, phone call and finally registered letter to deliver these results to you.

Standard Appointments

Most concerns might be able to be completed during a standard consultation and some consultations don't require you to come to the practice and are able to be done via telehealth. Please note, telehealth are only available for existing patients who have seen a GP of Kirribilli Doctors face-to-face in the last 12 months. To book an appointment, please call the practice on (02) 9113 8398 or book online.

After-hours appointment

For clinical care outside of normal operating hours, patients of Kirribilli Doctors are able to call 1300 466 341(HOMEGP) to request a telehealth consult or after hours bulk billed visit. All consultation notes will be forwarded to your nominated GP. For more information, please visit https://www.sydmed.com.au/

Home Visits

Home visits may be available at the discretion of your treating doctors. Please call reception (02) 9113 8398 for more information.

To ensure that you get the best care, booking an appointment is the best way for you to talk to your doctor.

For non-emergencies, you could leave a message with our front desk staff and we will like you know if your doctor would likely return your call.

To respect your confidentiality, front desk staff do not have access to clinical information and cannot answer clinical questions over the phone or via email.

At Kirribilli Doctors, we value your feedback as an essential part of improving our care and services. If you have a suggestion, concern, or complaint, we encourage you to share it with us. All feedback is treated confidentially and respectfully, and we are committed to resolving issues promptly and fairly. Your voice helps us serve you better.

Submit your feedback or complaint using our online form